Refunds

Thank you for choosing Era Alaska! We’re sorry things didn’t work out for you this trip, but we’ll do our best to get make the refund process easy on you. Kindly fill out the required information below and any refundable tickets will be processed as quickly as possible. We hope that when your future plans call for air travel within Alaska you’ll call on our services again.

Name of Passenger:
Name of Purchaser:
E-mail Address:
Mailing Address: City:
State/Province Zip/Postal Code:
Phone Number:
Ticket Number: What's this?
Confirmation Code (if known):

 What's this?
Reason for Refund: Voluntary   Involuntary
Additional Comments:
(For Employee Use Only) Agent SINE and Station:

 


A fee of $10.00 will be deducted from the ticket value for all refunds processed. In the event your ticket is non-refundable, you still have up to one year from the date of purchase to completely use your ticket credit. (change/upgrade fees may apply). We do our best to process refunds expeditiously, however, please allow up to a maximum of 2 weeks processing time for refund requests.